Frequently asked questions
Below you will find a list of topics on our most frequently asked questions. If you cannot find your question here, please feel free to contact us.
General information
Is Conteco a DIY friendly product?
How many layers should be applied?
Conteco is a system and therefore requires different products/layers for a finished look. Usually this is 2-3 layers of concrete, Color Sustainer Plus and Concrete Sealer. The finished system has a layer thickness of approx. 1,5 mm.
Drying time
The drying time varries between the different layers. For the concrete layers the drying time is approx. 45-60 minutes per layer at 20°C. For Color Sustainer and Color Sustainer Plus the drying time is 60-90 minutes at 20°C. For Concrete Sealer the drying time is approx. 45-60 minutes per layer at 20°C.
Please note that there is an extra drying time of 12 hours after the last layer of concrete, before Color Sustainer or Color Sustainer Plus can be applied.
After the surface is finished it has to harden for at least 24 hours before used and 7 full days before contact with water.
Colors
Find our color chart here.
Please note that the color chart is guiding and real-life colors may differ from those on screen or print.
Order pick-up
Please note: All orders must be completed through our online shop. It will not be possible to pay for the products during pick up.
Delivery
Returns
When shopping at Conteco.dk you have 30 days to return your purchase in accordance with our terms and conditions. If you should wish to return one or more product(s) to us, please send an email to info@conteco.dk containing your order number and information on the product(s) you wish returned. Products can only be returned after agreement. Please note that the condition of the returned product(s) will be assessed at our reception.
Acceptance criteria
The acceptance criteria for a design floor include:
- Pin holes and smaller blisters may appear on the surface and must be accepted at a rate of up to five occurrences per every 10 m2.
- Shrinkage cracks and color differences are to be expected and must be accepted.
- Transitions must be accepted in connection with any repairs or subsequent levelling.
- Roller marks may appear in Conteco Concrete Sealer.
- Patches and similar can appear on the surface to a lesser extent.
Installation
Instruction manual / guide
Find our step-by-step guide in your language below:
Conteco on tiles
Conteco on raw concrete
Before applying Conteco on raw concrete, the surface must be treated with concrete primer to minimize absorbency. If applying Conteco on newly laid concrete, the relative moisture in the surface should always be measured < 75 RF.
Conteco and moisture measurement
We do not recommend that Conteco is used on damp surfaces in its full system, as Conteco Concrete Sealer cannot withstand moisture and frost. Before applying Conteco we always recommend a moisture measurement, as this has to be < 75 RF before Conteco can be applied safely in its full system.
Conteco on other surfaces
Tools and looks
If the result is not what you wanted – you can always add another layer of concrete.
Tip: Have a bucket of water ready for the tools between the Conteco layers. Then it will be easier to clean them afterwards.
Do I have to apply Conteco in one working procedure?
Technical information
Conteco in wetroom / MK/ETA approval
Conteco in a bathroom with a wrong inclination
We do not recommend the use of Conteco in a bathroom with a wrong inclination towards the drain, as stagnant water will always leak into the surface.
The inclination towards the drain should therefore always be corrected before applying Conteco.